Return, Exchange & Refund Policy
~Returns and Exchanges~
We accept returns & Exchanges. (Some limitations apply)
Simply Contact us within 14 days of delivery & Ship items back within 30 days of delivery.
~Items That Cannot be Returned or Exchanged~
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items
- Items on sale
~Conditions of returns~
Under most cases, Buyers are responsible for return shipping costs.
When we receive your return it will take 3 to 5 days to process. When processing is complete you will receive an email that confirms your return authorization and we will process your store credit for the return.
If the item(s) are not returned in their original condition, the buyer is responsible for any loss in value.
Time for refund will then be determined by your financial institution.
Please feel free to contact us with any concerns via email at Support@bodylingual.shop
Shipping Methods & Rates
Orders are processed upon receipt or credit card approval (excluding holidays).
Order processing time is based on order volume & product production time.
Please make certain when entering your order Bill To and Ship To information, you include the current BILL TO ADDRESS in order to VERIFY, AUTHORIZE, and PROCESS your order properly.
~Shipping Rates~
You will be able to select your shipping rate option during checkout. (shipping rates may vary)
USPS 2 - 7 business day delivery $4.99 (Average Delivery Time Not Guaranteed)
(FREE Delivery option with $35.00 order grand total) (the grand total is your order total amount following any discounts and applicable taxes)
USPS Priority (with Delivery Confirmation) 2 - 3 business day average delivery $8.99
(Average Delivery Time Not Guaranteed)
UPS 3 Day Air (with Delivery Confirmation) 3 business day delivery $11.99
(Guaranteed Delivery in 3 Days)
UPS 2nd Day Air (with Delivery Confirmation) 2 business day delivery $15.99
(Guaranteed Delivery in 2 Days)
UPS NEXT Day Air (with Delivery Confirmation) Next Business Day delivery $34.99 (Guaranteed Next Business Day Service)
Please note USPS Priority delivery is not a guaranteed 2-3 business day delivery option. This delivery service is an estimated delivery time of 2-3 business days on average.
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